Refund policy

We do not accept returns. However, if you are unsatisfied with your order or have received a damaged or incorrect item, we are happy to issue a refund.

To request a refund, please contact us at cingsstore@gmail.com within 15 days of receiving your order. Please include your order number and a brief description of the issue.

If your refund request is approved, a full refund will be issued to your original payment method within 5–7 business days.

If your refund request is rejected, we will notify you by email with the reason for the decision.